Reopening Locations

Welcome Back

We are excited to welcome you back to all of our locations! On this page, you’ll find information about what to expect as you begin attending services in person again. In each service, you will experience passionate worship, inspiring teaching from God’s Word and an opportunity to gather with other believers. When you come, you’ll notice a few changes to our buildings, procedures and services that will create a healthy and safe environment for you and your family to enjoy church in person again.

What To Expect When Returning For In-Person Gatherings


  • Do I need to register to attend a service?
    No, registration is not required. All services will be limited to no more than 50% of the building capacity to help provide adequate spacing.

  • Where can I attend?
    All Memphis-area locations are gathering in person for weekend services and are ready to welcome you! We will have all of our normal service times available. Please check your location for times.

  • Can I bring my kids into service?
    We have an amazing worship experience designed just for kids and highly encourage families to check them into class. If you choose to bring your children into the auditorium, please help us maintain a distraction-free environment by bringing a device with headphones or activities such as coloring sheets.

  • Will there be a ministry time during service?
    We will continue to have ministry time each weekend, with some slight modifications. Altars will remain open, prayer partners will be available and prepackaged communion will be offered for ministry time.

  • How can I give during service?
    To help ensure a clean and safe environment, we will not be passing offering buckets during our services. We encourage you to give online. If you would like to give by check or cash, you can utilize the giving boxes attached to the walls near the exits of each auditorium.

  • Will there be a meet and greet time during service?
    For the time being, we will not have a meet and greet during our services.


  • Will Kids Life be open?
    Yes, we are excited to have our Kids Life classrooms open for all services at all locations.

  • Are there any extra safety measures being taken in Kids Life?
    The safety of our kids is of our highest priority so our team has laid out extensive cleaning and sanitation procedures, as well as adjusting certain aspects of their worship experience to allow for safety guidelines to be met where possible.

    For complete information about our wellness policy, check-in procedures, enhanced cleaning procedures and classroom experience click here.


  • What are we doing to provide a safe environment?
    We have purchased commercial grade sanitation equipment and have established thorough cleaning procedures before, during and after each service to allow us to provide a safe and clean environment for our church family. We have added several sanitation stations throughout the building for general use and are following social distancing guidelines.

  • Do I need to wear a face covering?
    All of our staff and volunteers will be wearing face coverings and ready to greet you from a distance. We ask that anyone who attends one of our physical locations wear a face covering while in the building. If you need one, you can find disposable masks at one of our sanitation stations.

  • How are we limiting hand-to-hand contact?
    To create a low-contact worship experience, we have removed all passing of materials (including event cards, offering buckets, etc.). In addition, all doors will be either propped open or opened by one of our volunteers and all water fountains will be temporarily closed.

  • Will coffee be available?
    Press cafe will be open for specialty drink orders and our hospitality teams will be prepared to serve you complimentary coffee. All shared spaces for coffee and refreshments (including water fountains, self-serve coffee machines, etc.) will be closed temporarily.

  • Will I be seated in close proximity to others during service?
    In the auditorium, our movable chairs will be spaced out to create appropriate distance. In our fixed seating areas, every other row will be blocked off and 3 empty chairs will be kept between families. Our usher team will be ready to greet you with a friendly wave and assist you in finding a seat if needed.


  • Will worship services still be available online?
    Yes, our Sunday morning services will continue to be live online. We are excited to launch an online campus experience for those who cannot attend one of our physical locations in person. Like our physical locations, our Online Campus will have opportunities to serve, build life-giving relationships through virtual Life Groups, participate in outreach opportunities and generosity. 

  • How can I serve as a part of the Online Campus?
    There are many opportunities to continue to serve through the Online Campus. For more information on how you can become a part of the team, email Kaitlyn Mitchell at

  • Will every service be streamed live online?
    At this time, all services will be streamed live online each weekend - Saturdays at 5:00p and Sundays at 9:30a and 11:30a.


  • Will in-person Discovery be available?
    We will continue to offer Discovery online only at this time. More information will be provided about in-person Discovery in the future.

  • Will Life Groups be meeting in person?
    We will have various Life Groups that meet in person as well as virtual Life Groups that will only meet online. To find a Life Group and to sign up, click here.

  • Will 6th-12th graders be meeting in person for Axis?
    In-person Axis services have regathered at all Memphis-area locations at 7p. Axis services will follow similar protocols to our regular weekend services.

  • How can I receive Pastoral Care?
    Our pastors and care team are ready and available to provide support in person, by phone and through online connections. If you are needing specific pastoral care during this time, please use this link.


As we begin to gather for in-person worship services, we know that many people need to continue worshiping at home. We are asking anyone who is sick to continue to join us for services online. For those who are in the most at-risk categories, we encourage you to use discretion when participating in any large group gatherings.

To keep you and all our staff, volunteers, and attendees safe, we are following local guidelines and asking everyone to self-check for COVID-19 symptoms and risk factors before entering our locations.

Self-Check Health Assessment Questions:

  1. Have you or any members of your household had any signs or symptoms of a fever in the past 24 hours such as chills, sweats, felt "feverish", or had a temperature that is elevated for you or 100.4F or greater?
  2. Have any members of your household had any close contact in the last 14 days with someone with a diagnosis of COVID-19?
  3. Do you have any underlying medical conditions that might increase your risk for severe illness?
  4. Are you or anyone in your household a health care provider or emergency responder that may potentially have a high level of exposure to COVID-19?

Keep in mind, if you answer yes to question 1 or 2, please join us online. Please monitor your health and we hope to see you back in-person soon.

If you answer yes to questions 3 or 4, please evaluate the environments you’ve been exposed to and if there’s any reason to reconsider being in a large-group gathering.


If you have questions about any of our reopening plans, please contact your Campus Team using the links below.

Houston Levee -

Germantown Parkway -

Highland -

Austin Peay -

Jackson -

Online -

All other questions can be sent to